Get in touch

We read every message. Pick the address that matches your question — it routes to the right person faster.

Support

For account questions, refunds, billing, or anything not working as you expect: support@istpositive.com.

Privacy & data protection

For data-subject requests (access, rectification, erasure, port, objection, restriction, consent withdrawal), our Data Protection contact is: privacy@istpositive.com. Use the subject line DATA REQUEST. See our Privacy Policy for the full procedure.

Security & vulnerability disclosure

Report suspected vulnerabilities to security@istpositive.com. Please do not exploit, exfiltrate user data, or test against production beyond what is necessary to demonstrate the issue.

Press

For media enquiries: press@istpositive.com.

Mailing address

(Placeholder — full registered address pending. See Impressum for legal entity details.)

Not a clinical hotline

If your question is medical, please contact a healthcare provider. See our Medical Disclaimer. We are not able to interpret results over email.

No contact form (yet)

We deliberately do not run a web contact form at this time, to keep attack surface small and routing simple. Email works.